Privacy policy

Who we are

Trilhas & Viagens, CNPJ 35.720.497/0001-05, is the controller of the personal data processed on this site, under Brazil’s General Data Protection Law (Law 13.709/2018).

Data we collect

Name, email, phone, ID number and travel details given at checkout and on the pre-trip form; and browsing data such as pages visited, device and IP address.

How we use it

To process bookings and payments, arrange activity insurance, send trip instructions, answer questions and measure site usage.

Cookies and analytics

We use essential cookies for the cart and account, Google Analytics 4 to measure traffic and the Meta Pixel to measure and target ads on Facebook and Instagram. Your notice preference and the language you choose are stored in your browser. You can delete cookies at any time in your browser settings.

Who we share it with

Payment providers, insurers, inns and trip partners, only as needed to provide the service, and authorities when required by law.

How long we keep it

We keep data for as long as needed for the trip and to meet legal and tax obligations.

Your rights

You can request access, correction, portability or deletion of your data, and withdraw consent, by emailing contato@trilhasviagens.com.br.